Delete your Planner account and data
In the app
- Open the Planner app (or the web app) and log in.
- Open the user menu and choose Account.
- Scroll to "Delete account", enter your password and confirm.
What is deleted
- If you are the last user of the account, your user and the whole account are erased: entries, notes, to-do lists, journal days, boards with their stickers and drawings, and the audit log. Uploaded images are also removed from cloud storage.
- If other people still belong to the account, your user, your sessions and your audit entries are erased. The shared content of the account stays for the other users.
Deletion in the app is immediate and cannot be undone. Copies in backups, if any are kept, and in technical logs are removed when they expire.
If you cannot use the app
Email support@adaptivecogito.com from the address you registered with and ask us to delete your account.
More about what we keep and why is in the Privacy Policy.